Wipro Walk-in Drive for Freshers – Gopanpally Campus (Hyderabad)

Company: Wipro | Location: Hyderabad | Experience: 0–1 Year

Walk-In Interview Details

Job Description

Wipro is conducting a walk-in interview for freshers for the role of Non-Tech Support in Voice/Blended at their Gopanpally campus in Hyderabad. Ideal for individuals with good communication skills and a passion for customer support.

Key Responsibilities

• Provide support in customer inquiries and troubleshoot issues via voice, chat, and email.
• Assist customers with information, product inquiries, and issue resolution.
• Follow defined procedures to ensure a high standard of customer service.
• Provide feedback and suggestions for improving service delivery.
• Ensure efficient communication within the team and departments.

Required Skills

• Excellent communication skills in English (spoken and written).
• Basic knowledge of customer support and quality analysis.
• Ability to work in rotational shifts, including night shifts.
• Attention to detail and the ability to multitask.
• Immediate joiners preferred.

Salary & Benefits

• Salary: 2–2.25 Lacs per annum
• 5-day working week with 2 days off
• Night shift allowances for eligible shifts
• Training and career development opportunities

Eligibility & Skills

Job Overview

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