CGS Walk-In Drive β International Technical Voice & Chat Process
Location: Hyderabad | Experience: 0 β 5 Years | Work From Office
BPM / BPO
Full Time, Permanent
Rotational (2 Week Offs)
Walk-In Interview Details
| Interview Dates | 19th January β 23rd January 2025 |
| Time | 10:00 AM β 3:00 PM |
| Venue | 2-91/B/12 & 13, Hitech City Road, Madhapur, Khanammet, Hyderabad, Telangana β 500081 |
| Contact | HR Team |
Job Description
Computer Generated Solutions (CGS) is hiring candidates for International Technical Voice & Chat Process.
This role involves providing technical support and customer assistance to international clients via calls and chat.
Key Responsibilities
- Handle inbound international customer calls and chat support.
- Resolve technical issues efficiently with high accuracy.
- Maintain excellent customer experience standards.
- Follow communication and compliance guidelines.
- Work collaboratively with internal teams.
Eligibility Criteria
- Excellent English communication skills (mandatory).
- International Voice / Chat experience preferred.
- Education: 10+2 / Any Graduation.
- Comfortable with rotational shifts.
- Work From Office β Hyderabad.
Salary & Benefits
- Best salary in the industry.
- Salary based on last CTC and communication skills.
- Professional work environment.
- Career growth opportunities.
Job Overview
| Role | Customer Retention β Voice / Blended |
| Department | Customer Success, Service & Operations |
| Role Category | International Voice / Chat Process |
| Key Skills | International Voice Process, Chat Support, English Communication |
