ADP Walk-In Drive 2026 β Client Service & Support (International Voice) | Hyderabad
Company: ADP | Industry: BPM / BPO | Experience: 2 β 7 Years
Role
Client Support Specialist β Voice
Salary
βΉ3 β 7.5 LPA (Incl. Variable)
Job Location
Nanakramguda, Hyderabad
Job Description
ADP is conducting a walk-in drive for experienced professionals in
International Voice Support. The role involves handling complex US/UK customer interactions
with a strong focus on service quality and compliance.
Key Responsibilities
- Handle inbound/outbound international voice calls (US / UK).
- Resolve complex customer issues with empathy and professionalism.
- Meet KPIs like CSAT, AHT & First Call Resolution.
- Ensure quality, compliance & data security standards.
- Support team members and assist in mentoring (for senior profiles).
Required Skills
- 2β7 years experience in International Voice Process.
- Excellent English communication (Neutral / American accent).
- Strong problem-solving & customer handling skills.
- Willingness to work in night / rotational shifts.
- Any Graduate qualification.
Walk-In Interview Details
π
Dates: 9th & 10th February 2026 (Monday & Tuesday)
β° Time: 1:00 PM β 3:00 PM
π Venue: ADP Boulevard
Survey No. 88/AA & 88/E,
Nanakramguda Village, Serilingampally Mandal,
Hyderabad, Telangana β 500008
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