🚶 Walk-In Drive
25 Openings
Freshers Welcome
Madhapur, Hyd
Dicelogic Solutions Hiring — USA Chat Support Process | Online Chat Executive | Hyderabad Walk-In
Madhapur, Hitech City, Hyderabad · BPM / BPO / Chat Process · Full Time
Quick Snapshot
Company Dicelogic
Role Chat Support
Salary ₹12K + Bonus
Experience 0–2 Years
Openings 25 Posts
Process USA / Intl.
💰 ₹12K + Perf. Bonus
🎓 Freshers Welcome
🌍 USA Chat Process
📈 Career Growth
⚠️
Important Disclaimer
BeInCareer shares this job for awareness only. Please verify all details directly with Dicelogic Solutions before attending. Never pay money for any job offer or interview registration.
💬 About This Opportunity
Dicelogic Solutions is hiring an energetic and customer-focused Online Chat Support Executive for their USA Chat Process at their Madhapur, Hyderabad office. The role involves handling inbound and outbound live chat conversations with customers from the USA and international markets.
The position focuses on engaging users, promoting offers, converting chats into sales, and delivering excellent customer service. Freshers with good written English and typing skills are welcome. Starting salary is ₹12,000/month with performance bonuses.
📋 Job Overview
| Company | Dicelogic Solutions |
| Role | Online Chat Support Executive – USA Process |
| Industry | BPM / BPO / Chat Support / Sales |
| Qualification | Any Graduate (Freshers Eligible) |
| Experience | 0–2 Years | Freshers Welcome |
| Salary | ₹12,000/Month + Performance Bonus |
| Shift | Rotational – US Time Zone |
| Job Type | Full Time, Permanent |
| Openings | 25 Posts |
| Location | Madhapur, Hitech City, Ayyappa Society, Hyderabad |
💬 Key Responsibilities
▸ Handle live chat conversations with US and global customers — inbound and outbound
▸ Proactively engage users and convert inquiries into sales, sign-ups, or deposits
▸ Promote ongoing offers, bonuses, and campaigns through engaging chat conversations
▸ Maintain a friendly, human, and persuasive tone — avoiding robotic or scripted responses
▸ Assist customers with account, promotions, and payment queries efficiently
▸ Meet daily/weekly sales and conversion targets in a KPI-driven environment
▸ Maintain proper chat logs and CRM updates; coordinate with support and marketing teams
💡 Required Skills
✍️ Excellent Written English
⌨️ Fast Typing Speed & Accuracy
💬 Live Chat Support
📈 Sales & Upselling
🧠 Problem Solving
🖥️ CRM & Tech-Savvy
🔄 Multitasking
⏰ US Shift Flexibility
🚶 Walk-In Details
🎤 Interview Mode
Face-to-Face Walk-In
💼 Openings
25 Posts
📍 Location
Madhapur, Hitech City
Ayyappa Society, Hyderabad, Telangana
Ayyappa Society, Hyderabad, Telangana
📁 Carry: Updated Resume · ID Proof · ✅ Eligibility: Any Graduate · Freshers OK · Good Written English · Fast Typing Speed · US Shift Flexible
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