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IntouchCX Hiring In Hyderabad For CS Associate

Posted by Gandreddi Shiva Prasad on March 21, 2026.
IntouchCX Hiring International Voice Process Customer Service Associate Walk-In Hyderabad Mindspace

IntouchCX Hiring International Voice Process Customer Service Associate Walk-In Hyderabad Mindspace

🚶 Walk-In Drive 30 Openings ₹2.25–5 LPA Hyderabad
IntouchCX Hiring — International Voice Process | Customer Service Associate | Hyderabad
Mindspace, Hyderabad  ·  BPM / BPO / International Voice  ·  Full Time
Quick Snapshot
Company IntouchCX
Role CS Associate
Experience 1–3 Years
Salary ₹2.25–5 LPA
Openings 30 Posts
HR Vijaya
💰 Perf. Incentives
📅 5 Days Working
🏆 R&R Programs
🛡️ PF & ESI
⚠️
Important Disclaimer
BeInCareer shares this walk-in for awareness only. Please verify all details directly with IntouchCX before attending. Never pay money for any job offer or interview registration.
📞 About IntouchCX

IntouchCX is a leading global BPM/BPO company specializing in customer experience solutions across multiple industries. The company is now hiring Customer Service Associates for International Voice Process at their Mindspace, Hyderabad office.

This role involves handling inbound calls from US customers related to billing, cancellations, and technical support. With 30 openings and a salary range of ₹2.25–5 LPA, this is a great opportunity for experienced voice process professionals!

📋 Job Overview
CompanyIntouchCX
RoleCustomer Service Associate – International Voice Process
IndustryBPM / BPO / Customer Experience
Experience1–3 Years (Min. 6 Months CS)
Salary₹2.25 LPA – ₹5 LPA
QualificationIntermediate / Graduation (Both Eligible)
ShiftRotational Shifts incl. Night Shift
Work Schedule5 Days Working + 2 Rotational Week Offs
Openings30 Posts
HR ContactVijaya – 8019391888
VenueB16 Building, 5th Floor, Mindspace, Behind Inorbit Mall, Hyderabad
📞 Key Responsibilities
▸ Handle inbound calls from US customers related to billing, cancellations, and technical support
▸ Provide effective solutions and ensure high levels of customer satisfaction
▸ Retain customers through persuasive and professional communication
▸ Maintain accurate records of all customer interactions and resolutions
▸ Meet performance metrics including AHT, CSAT, Quality Score, and Handle Time
💡 Required Skills
🗣️ Excellent English Communication 🌍 International Voice Process 🤝 Customer Retention 🔧 Technical Support 📱 Android/iOS Knowledge 📊 AHT / CSAT Metrics 🧠 Problem Solving ⏰ Rotational Shift Flexibility
🚶 Walk-In Interview Details
👤 HR Contact
Vijaya – 8019391888
🎤 Interview Mode
Face-to-Face Walk-In
📍 Venue
B16 Building, 5th Floor
Mindspace, Behind Inorbit Mall
Hyderabad, Telangana
📁 Carry: Updated Resume (mention "HR Vijaya" on top!)  ·  Aadhaar Card  ·  Arrive early for smooth processing!
❓ Frequently Asked Questions
What is the role at IntouchCX Hyderabad?▾
Customer Service Associate for International Voice Process — handling US customer inbound calls for billing, cancellations, and technical support while retaining customers and meeting AHT/CSAT metrics.
What is the salary offered at IntouchCX Hyderabad?▾
₹2.25 LPA to ₹5 LPA based on experience and interview performance. Additional performance-based incentives are also available.
Where is the IntouchCX walk-in interview location?▾
B16 Building, 5th Floor, Mindspace, Behind Inorbit Mall, Hyderabad. Carry Resume + Aadhaar Card. Write "HR Vijaya" on top of your resume.
What experience is required for IntouchCX International Voice Process?▾
Minimum 6 months in customer service. 1–3 years preferred. International voice experience is a plus. Minimum qualification: Intermediate or Graduation.
What are the benefits at IntouchCX Hyderabad?▾
Performance-based incentives, Rewards & Recognition programs, PF & ESI benefits, 5 days working with 2 rotational week offs.
Is there any fee to apply for IntouchCX jobs?▾
No. IntouchCX never charges fees for interviews or job offers. If anyone asks for money, it is a scam — report it immediately.
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