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Karya.cloud Hiring In Hyderabad For Product Support Specialist

Karya.cloud Hiring In Hyderabad For Product Support Specialist

Karya.cloud Hiring In Hyderabad For Product Support Specialist

Karya.cloud Hiring – Product Support Specialist | Hyderabad

Company: Karya.cloud | Industry: Cloud Computing / SaaS | Experience: 1–4 Years

Job Role

Product Support Specialist

Work Mode

Full-Time | On-site

Job Location

Hyderabad

Job Description

Karya.cloud is hiring experienced Product Support Specialists to provide L1/L2
support for cloud-based SaaS products. The role involves troubleshooting application issues, managing support
tickets, and collaborating with engineering teams to deliver excellent customer experience.

Key Responsibilities

  • Provide L1/L2 product and application support.
  • Troubleshoot cloud & SaaS-based issues.
  • Manage tickets and ensure SLA compliance.
  • Collaborate with engineering & product teams.
  • Create documentation, FAQs, and reports.

Skills & Eligibility

  • 1–4 years experience in Product/Application Support.
  • Cloud platforms: AWS / Azure / GCP (preferred).
  • SQL, API debugging, ticket management.
  • Strong customer communication skills.

Salary

Competitive salary package (based on experience & skills).

How to Apply

πŸ“§ Send your updated resume to: hr@karya.cloud

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