Firstsource Hiring Freshers – Customer Support Associate (International Non-Voice) | Vijayawada
Company: Firstsource | Location: Vijayawada | Experience: Freshers Only
Experience
0 Years – Freshers Only
Shift
Night Shift
Process
Healthcare – International Non-Voice
Job Description
Firstsource is hiring enthusiastic freshers for the position of Customer Support Associate (CSA)
in the International Non-Voice Healthcare Process. This role is ideal for candidates who want to start
their career in the ITES/BPO industry with a reputed organization.
Key Responsibilities
- Handle healthcare-related customer queries through non-voice channels (email/chat/data processing).
- Ensure accurate data entry and documentation.
- Maintain high quality and productivity standards.
- Follow process guidelines and compliance requirements.
- Work collaboratively with team members to meet SLA targets.
Key Skills Required
- Good communication skills in English.
- Strong typing and data entry skills.
- Good listening and comprehension abilities.
- Basic computer knowledge.
Eligibility Criteria
- Only Arts & Science UG graduates are eligible (No arrears).
- Post Graduates, B.E / B.Tech / MBA candidates are not eligible.
- Only freshers can apply (other field experience not eligible).
- Willingness to work in night shifts.
Job Location
1st Floor, Medha IT Tower, Module 01 & 05,
ACE Urban Hitech City – IT/ITES SEZ,
Sy.No.53/1, Kesarpalli Village,
Gannavaram Mandal, Krishna District,
Andhra Pradesh – 521102
Contact Details
HR Recruiter: Arun Kumar
Official Email: arun.kumar9@firstsource.com
Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process.
The company never asks for money at any stage of recruitment.
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