CUSTOMER SUPPORT
0–2 YEARS
GURUGRAM / HYDERABAD
Zomato Hiring 2026 | Customer Delight Associate | Gurugram & Hyderabad
Entry-Level Opportunity • Customer Experience Role • Regional Language Proficiency Required
Do not pay money for interviews or job offers.
About the Role
Zomato is hiring Customer Delight Associates for its Gurugram and Hyderabad offices.
If you enjoy solving customer issues, thinking on your feet, and creating positive experiences,
this role places you at the heart of customer engagement.
You will interact directly with users, resolve concerns efficiently, and ensure every interaction
reflects Zomato’s commitment to service excellence.
Key Responsibilities
- Handle customer queries through chat, email, or calls.
- Resolve concerns quickly with logical thinking.
- Maintain high customer satisfaction levels.
- Take ownership of issues until final resolution.
- Work collaboratively with internal teams.
Skills & Requirements
- Strong communication skills (English + Regional Language)
- Logical thinking & problem-solving ability
- High ownership mindset
- Ability to work in a fast-paced environment
- Proficiency in Malayalam, Tamil, Kannada, or Marathi
- Experience: 0–2 Years (Freshers Eligible)
How to Apply
📧 Send your CV to: cdhiring@zomato.com
Mention subject line: Customer Delight Associate – Location
