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🔥 100 Openings — Banking Dispute Resolution BPO | Visakhapatnam
📍 Visakhapatnam (WFO) · 💰 ₹1.5–2.8 LPA · 🚕 2-Way Cab · Freshers Welcome
🗣️ Hindi + English Required · 3 Interview Rounds (HR · SVAR · Ops)
📞 HR Sarveshwari Singh: 8341162073
🗣️ Hindi + English Required · 3 Interview Rounds (HR · SVAR · Ops)
📞 HR Sarveshwari Singh: 8341162073
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Disclaimer: BeInCareer shares this job for awareness only. Verify all details with MRT Infotech HR before applying. Never pay money for any job application.
📋 Job Details
| Company | Client of MRT Info Technologies Pvt Ltd |
| Role | 🏦 Customer Care Executive – Banking |
| Process | Domestic Voice · Banking Dispute Resolution |
| Salary | 💰 ₹1.5 – 2.8 LPA |
| Experience | Freshers (Min 1 yr banking exp preferred) |
| Openings | 100 Seats 🔥 |
| Working Days | 📅 6 Days Working · 1 Week Off |
| Shift | 🔄 Rotational Shift |
| Cab | 🚕 2-Way Cab ✅ |
| Language | 🗣️ Hindi + English (Mandatory) |
| HR Contact | 📞 HR Sarveshwari Singh — 8341162073 |
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💼 Key Responsibilities
- Manage end-to-end processing of credit card disputes and compliance with card-network regulations
- Handle inbound calls from customers in a professional manner
- Understand customer queries and provide accurate, timely resolutions
- Manage the complete dispute lifecycle: receipt, documentation, investigation, response, resolution, and closure
- Monitor chargeback timelines and ensure strict SLA compliance
- Maintain customer satisfaction by providing prompt and effective support
- Update internal systems with call details and follow-up actions
🎓 Eligibility & Skills
✅ Eligibility
- Non-graduate eligible
- Freshers welcome ✅
- Hindi + English mandatory
- 1+ yr banking exp preferred
- Rotational shift flexibility
📄 Documents Required
- Aadhar Card
- PAN Card
- Updated Resume
- Passport Size Photos
⚡ Key Skills
📋 Selection Process — 3 Rounds
1
HR Round
Basic screening & eligibility
2
SVAR Round
Voice assessment round
3
Ops Round
Operations final round
📞 HR Sarveshwari Singh · Call for interview details
📞 8341162073🤖 QUICK SUMMARY
Customer Care Executive – Banking in Visakhapatnam (WFO). ₹1.5–2.8 LPA · 100 openings! Freshers welcome · Hindi+English · Domestic Voice · Credit Card Disputes · 6 days · Rotational shift · 🚕 2-Way Cab. Call HR Sarveshwari: 8341162073
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© BeInCareer 2026 · Written by Gandreddi Shiva Prasad · Updated April 18, 2026 |
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Disclaimer: Job details sourced from MRT Infotech posting. Verify at 8341162073 before applying.
Disclaimer: Job details sourced from MRT Infotech posting. Verify at 8341162073 before applying.
