Amazon Recruitment – Virtual Customer Service Associate (Work From Home) – Telangana
Company: Amazon | Job Location: Telangana (WFH) | Role: Customer Service Associate | Job Type: Seasonal
Job Type
Seasonal – Work From Home
Education
12th / Any Graduate / Post Graduate
Work Location
Telangana – Remote (WFH)
Application Details
| Working Hours | Minimum 40 hours/week | Shifts between 6 AM – 11 PM (Rotational) |
| Shift Type | Early, Late, Overnight, Weekend, Holiday shifts |
| Apply Mode | Click Here |
Note: You must allow up to 3 hours to complete the full online application process including assessments.
Job Description
Amazon is hiring for the role of Virtual Customer Service Associate (Work From Home) for Telangana.
This role focuses on providing exceptional customer experience through voice, chat, and email support.
Key Responsibilities
- Act as the first point of contact for customers via phone, chat, and email.
- Resolve queries related to orders, products, payments, and website navigation.
- Use multiple internal tools to research and provide correct solutions.
- Deliver outstanding customer experience without scripted conversations.
- Handle issues professionally and delight customers through effective resolution.
Work Schedule
- Rotational shifts including overnight and weekends.
- Operational hours: 6 AM – 11 PM (Monday to Sunday).
- May include national holidays.
Benefits
- Medical Insurance
- Pension Plan
- Internet Allowance
- Retail Discounts via Amazon Extras Program
- Expert Training & Career Development
- Complete equipment package provided
Eligibility & Skills
| Requirement | Details |
|---|---|
| Minimum Age | 18 Years |
| Education | 12th / Any Graduate / Post Graduate |
| Language | Strong English Communication (Written & Verbal) |
| Technical Setup | Wired Broadband (100 Mbps Download & 20 Mbps Upload), No Wi-Fi Quiet workspace with desk and chair |
| Preferred Skills | Customer Focus, Multitasking, Problem Solving, Adaptability, Attention to Detail |
Job Overview
| Role | Customer Service Associate – Work From Home |
| Industry | E-Commerce / Customer Support |
| Employment Type | Seasonal, Full Time |
| Role Category | Customer Support / Voice & Non-Voice Process |
Powered by BeInCareer – Your trusted work-from-home & private job updates platform.
Popular Posts
Powered by BeInCareer – Your trusted private jobs & walk-in updates platform.