Cognizant
Intuition engineered-human insight, superhuman speed
Job Summary
We are seeking a Jr. Online Analyst with 0 to 1 years of experience to join our team. The ideal candidate will have a strong background in Customer Service and experience in Content Strategy Online/Digital Marketing and Online domains. This hybrid role requires rotational shifts and offers an opportunity to contribute to our companys growth and impact on society.
Responsibilities
Assist in developing and implementing online marketing strategies to enhance our digital presence.
Monitor and analyze online content performance to ensure alignment with business goals.
Provide exceptional customer service by addressing inquiries and resolving issues promptly.
Collaborate with the content strategy team to create engaging and relevant content for various digital platforms.
Support the execution of online campaigns and track their effectiveness.
Conduct market research to identify trends and opportunities in the online space.
Assist in managing social media accounts and engaging with the online community.
Generate reports on online marketing activities and present findings to the team.
Ensure that all online content adheres to brand guidelines and standards.
Work closely with cross-functional teams to ensure seamless execution of online initiatives.
Stay updated with the latest trends and best practices in online marketing and content strategy.
Provide insights and recommendations to improve online customer engagement and satisfaction.
Maintain a high level of professionalism and adaptability in a fast-paced rotational shift environment.
Qualifications
Possess strong analytical skills to monitor and evaluate online content performance.
Demonstrate excellent communication skills to provide top-notch customer service.
Have a solid understanding of content strategy and online/digital marketing principles.
Show proficiency in using digital marketing tools and platforms.
Exhibit the ability to work collaboratively with cross-functional teams.
Display a keen eye for detail to ensure content quality and consistency.
Be adaptable and flexible to work in rotational shifts.
Have a proactive approach to identifying and solving problems.
Show enthusiasm for staying updated with industry trends and best practices.
Demonstrate the ability to generate insightful reports and present findings effectively.
Possess strong organizational skills to manage multiple tasks and deadlines.
Exhibit a customer-centric mindset to enhance online user experience.
Have a basic understanding of social media management and engagement strategies.
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
Cognizant is a global community with more than 300,000 associates around the world.
We don’t just dream of a better way – we make it happen.
We take care of our people, clients, company, communities and climate by doing what’s right.
We foster an innovative environment where you can build the career path that’s right for you.
About us:
Cognizant is one of the world’s leading professional services companies, transforming clients’ business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Tagged as: Cognizant, Freshers, Hyderabad, online analyst
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