Conduent Inc.
Together, we grow and thrive.
Log In
Sign Up
IT Jobs
Hiring Transaction Processing Associate IV in Visakhapatnam at Conduent Inc. Full Time
About
Conduent is the world’s largest provider of diversified business process services, with leading capabilities in transaction processing, automation, analytics, and constituent experience. We work with both government and commercial customers to assist our clients and help them deliver quality services to the people they serve.
We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems worldwide.
Whether digital payments, claims processing, benefit administration, automated tolling, customer care, or distributed learning – Conduent manages and modernizes these interactions to create value for our clients and their constituents. Learn more at Conduent.com
Job description
Job Track Description:
Performs tasks based on established procedures.
Uses data organizing and coordination skills to support the business and perform technical work.
Requires vocational training, certifications, licensures, or equivalent experience.
General Profile
Developed proficiency within a range of analytical or operational processes.
Completes assignments and facilitates the work of others.
May coordinate assignments beyond work area.
Proposes improvements to processes and methods.
Acts as a lead, coordinating the work of others, but is not a supervisor.
Works autonomously within established procedures.
Functional Knowledge
Developed skills in a range of processes, procedures, and systems.
Acts as a technical expert in some areas.
Business Expertise
Understanding of how best teams integrate and work together to achieve company goals.
Impact
Impacts a team, by example, through the quality service and information provided.
Proposes enhancements to work procedures and practices to improve efficiency.
Leadership
Serves as a team lead.
Allocates work to team members, as appropriate.
Provides subject matter guidance to junior team members.
Problem-Solving
Provides solutions to problems based on existing challenges or procedures.
Interpersonal Skills
Effectively exchanges information and ideas.
Uses tact when working with others.
Responsibility Statements
Manages more complex tasks that are escalated due to issues.
Acts as a domain expert.
Ensures TAT is met for all volumes assigned to respective shifts through proper planning.
Ensures quality and volume is met during shifts.
Coordinates appropriate staffing and interviews candidates.
Collaborates with supervisors on key performance measures set by the client.
Facilitates work allocation.
Tracks/monitors daily and monthly reporting.
Participates in progress improvement without impacting the quality of work.
Communicates with teams and managers to provide work status.
Participates in meetings with internal teams and external clients.
Performs other duties as assigned.
Complies with all policies and standards.
Role: Background Verification
Industry Type: IT Services & Consulting
Department: Human Resources
Employment Type: Full Time, Permanent
Role Category: HR Operations
Education
UG: Any Graduate
PG: Any Postgraduate
