Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. Amazon strives to be Earth’s most customer-centric company, Earth’s best employer, and Earth’s safest place to work. Customer reviews, 1-Click shopping, personalized recommendations, Prime, Fulfillment by Amazon, AWS, Kindle Direct Publishing, Kindle, Career Choice, Fire tablets, Fire TV, Amazon Echo, Alexa, Just Walk Out technology, Amazon Studios, and The Climate Pledge are some of the things pioneered by Amazon.
On Tech and India:
When I think of India, I think of all the technology that’s built out of here. Whether it’s the Micron App, or the ML team that powers the Q&A section on Detail Pages or the team that’s working on Alexa’s skills India has a major role in Amazon’s business all over the world.
What are your impressions of the Community centres?
This is really impressive – kids playing and learning, there’s a library, there’s vocational training – opportunities that builds skills leading to a job. This is the kind of impact that a company like Amazon can have all over the world.
On Fulfilment Centres?
Amazon’s investment in technology and infrastructure has generated employment for thousands of local youth.
What do you think of the selfie culture?
This is a beautiful audience and a beautiful audience deserves pictures to commemorate it. I have been surprised of how many selfies have been requested of me and those that I have participated in the last one week – probably more than my whole life. So clearly selfies are important.