Hiring Associate / Sr. Associate In Bangalore At WNS
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Discover exciting career prospects with Hiring Associate / Sr. Associate In Bangalore At WNS, where innovation meets growth. Apply now for the role!

About WNS :

We co-create success stories in an age of constant disruption
WNS (Holdings) Limited (NYSE: WNS) is a leading Business Transformation company. We combine our deep industry knowledge with business process management, technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries.

To Go the extra mile, every step of the way
Co-creating brand differentiation for our clients and enabling them to outperform with our passion for service and innovation is our singular mission.

Hiring Job Role :

Position : Associate / Sr. Associate

Hiring Job Role Description :

  1. Handle inbound and outbound customer calls in a professional manner.
  2. Provide accurate information and resolve customer inquiries, complaints, and issues promptly.
  3. Assist customers with product or service-related questions, account inquiries.
  4. Utilize active listening skills to understand customer needs and ensure their satisfaction.
  5. Maintain thorough knowledge of company products, services, policies, and procedures to effectively address customer concerns.
  6. Document customer interactions and update customer records with accurate information.
  7. Escalate complex or unresolved issues to the appropriate department or supervisor for further assistance.
  8. Upsell and cross-sell products or services basis process requirement
  9. Must be comfortable with 24*7 work environment especially night shifts.

Qualification :

Hiring Associate / Sr. Associate In Bangalore At WNS
Graduation

Working Timings :

Full Time – Night Shifts/Rotational Shifts

WNS Job Location :

Plot 8A, RMZ Centennial, Kundalahalli Main Road, Whitefield, Bangalore, Karnataka, India

How To Apply :

Join Our Team now ! Interested People can apply for the job (Apply Now)

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